Frequently Asked Questions

Please review the items below to guide you through the most common questions. If you are still experiencing issues, you can contact AAHPM Member Services at 847.375.4712 or at learn@aahpm.org. Hours for response are Monday-Friday, 8am-6pm CT. 

Log In Issues

Existing AAHPM User

Use your AAHPM credentials to log into AAHPM Learn:

  • Click "AAHPM Learn login" at the top right corner of the page
  • Log in with your AAHPM credentials
  • If you have forgotten your username or password:
    • Select "Forgot username?" or “Forgot password?”
    • Enter your email address--this will generate an email with a link and instructions to reset your password or fetch your username

New AAHPM Users

If you have never created an account with AAHPM, please complete the following steps:

  • Click "AAHPM Learn login" at the top right corner of the page
  • Select "Create an Account"
  • Complete the required fields and Submit

If you experience difficulty logging in or resetting your password, please contact AAHPM Member Services at 847.375.4712 or email learn@aahpm.org.

Purchasing Questions

If you are trying to make a purchase and need assistance, please contact AAHPM Member Services at 847.375.4712 or email learn@aahpm.org.

How long do I have access to my purchases?

After purchasing an activity, a user will have access for one year after the date of purchase. After one year, a user must renew their activity to continue having access.

Where are my products I purchased before AAHPM Learn launched?

If you purchased an Essentials Learning Module, they will appear in AAHPM Learn. Hover over My Account, then select Activities. They will appear under the Pending Activities tab.

If you purchased a different digital product before July 14, 2021, these products will remain accessible on aahpm.org under My Account. After logging in, visit the My Classroom tab to find your purchases.

Learn more about the specific products and access.

Where can I purchase an AAHPM Lapel Pin?

The AAHPM lapel pin is available for purchase on the AAHPM website.

Credit Questions

Where can I view my claimed credit?

From the AAHPM Learn home page, hover over My Account then select Transcripts. You can view your claimed credits on the Completed Activities tab.

How do I print my transcript?

From the AAHPM Learn home page, hover over My Account then select Transcripts. On that screen, select the date range you wish to report your credit and click Apply. Then select the Download PDF icon to save and Print.

I do not see CME for an activity that I completed. Where do I claim CME?

From the AAHPM Learn home page, hover over My Account then select Transcripts. If your credit is not listed under Completed Activities, you may not have fully completed the activity. 

From that screen, select the Pending Activities tab and click on the name of the activity you wish to claim credit from. Then click on Take Course and complete the final steps in the activity.

How do I print a certificate for a specific activity?

From the AAHPM Learn home page, hover over My Account then select Transcripts. On the Completed Activities tab, view your completed activities and the bottom, find the column that says Certificate and select the download link. You are able to print the downloaded certificate from there. 

Where can I self-claim CME from non-AAHPM courses?

Hover over My Account and select Activities. Then select the tab External Credits. Select the Add Credits button to begin entering your credit information. 

How do I submit my earned MOC credit?

It is the CME activity provider's responsibility to submit participant completion information to the Accreditation Council for Continuing Medical Education (ACCME) for the purpose of granting ABIM or ABP MOC credit. The participant may contact their board directly for verification that the MOC was submitted and accepted.

Activity Questions

Where do I access an activity that I have purchased?

On the AAHPM Learn home page, hover over the My Account heading and select Activities. Activities you have not yet completed are under the Pending Activities tab. 

A pop-up blocker stopped me from accessing my activity. How do I resolve this?

You need to disable popup blockers for this site. If you are taking this activity at your organization, you may need to contact your IT department to allow popups for learn.aahpm.org.